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Privacy Policy

Last Updated: 18 March 2024

 

Our Philosophy

 

We believe privacy is a human right. We intend to collect and store the minimum amount of data needed to provide our services. We never sell or share customer data. We remove any/all personal data at your request.

 

What We Collect and How We Use It

 

Email

 

When you subscribe to our mailing list, we may use your email to contact you with promotional information and news about our services. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

 

We use Ghost to manage our mailing list. Sendgrid and Mailgun are used as our sending services. For more information on the privacy practices of Sendgrid and Mailgun, please review their respective privacy policies: 

 

https://www.twilio.com/legal/privacy#twilio-product-privacy

 

https://www.mailgun.com/legal/privacy-policy/
 

 

Phone

 

Phone numbers collected may be used for SMS text messaging and will not be shared with any third parties or affiliates for marketing or promotional purposes. 

 

By providing your phone number for SMS text messaging, you consent to receive text messages from us. You may opt-out of receiving SMS text messages at any time by following the instructions provided in the messages or by contacting us directly.

 

Please note that standard messaging rates may apply depending on your mobile carrier and plan.

Usage Data

 

When you run our software and connect to a network that we administer, we collect general server performance information. We monitor server performance in order to repair and provision connectivity resources on our network. We have no ability to interpret traffic on our network.

 

Children's Privacy

 

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will remove that information.

 

Links to Other Websites

 

Our Service may contain links to other websites that we do not operate. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Changes to this Privacy Policy

 

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

 

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this privacy policy.

 

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

 

Contact Us

 

If you have any questions about this privacy policy, you can contact us:

 

Ethereal Network Sciences, PBC

DBA Fractal Networks

 

Address

301 E. Main St.

Suite 125

Starkville, MS 39759

 

Email

contact@fractalnetworks.co

 

Phone

831.824.4164

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